Bitzbox Questionnaire Results Analysis

An amazing 1218 people filled in a questionnaire and were all entered into a prize draw to win Nagash which was won by Paul Constant. So I thought I would write up a blog post which shares the results of our latest questionnaire with you guys. This post shares the results of the yes/no answers as well as the ratings for different aspects of the consumer experience.

How Did You Hear About Us?

Google – 564
Facebook – 167
Twitter – 4
Word of Mouth – 271
Other – 197

question_graph_1

I wasn’t too surprised to see that Google drives the most traffic to Bitzbox. I’m quite happy with the high percentage of people who have found us via word of mouth but was surprised that only 4 people found us for the first time on Twitter. That said it’s not a platform I use as much as Facebook for example and maybe that’s something I should use more.

Rate Bitzbox (average results)

Overall Experience -4.84
Prices – 4.4
Restock Rate – 3.5
Shipping Costs – 4.4
Shipping Time – 4.75

question_graph_2

I’m quite happy to see these averages are quite high. Not surprisingly the low ratings for shipping costs and time were from customers outside the UK. This is partly due to Royal Mail’s sharp increase in prices last year forcing us to raise the prices of international shipping overnight. Restock rate is of course an area of the business that needs improving and all bits sellers face the same problem here. For me the main issue is time rather than money. I’m seriously contemplating adding some part time staff at Bitzbox to help increase restocks in the near future so expect to see an improvement here, although no matter how much I restock it will never be quite enough I’m sure.

Have You Decided Not To Order Because…

Shipping Prices Too High?
Yes – 89
No – 1098

Prices Too High?

Yes – 168
No – 1109

Stock Too Low

Yes – 669
No – 501

Not much to add to these results. No surprises here. I always worry that our prices may be too high for certain items but then again people snap them up so fast. I always try to price items lower than eBay prices but for the most popular parts I try to sell them for a high price whilst trying to remain as fair as possible.

How Do You Get Stock Updates?

Automatic Email – 500
Facebook – 281
Twitter -25
I Don’t – 385

question_graph_3

Are You Aware of Our Automatic Email Feature?

Yes – 830
No – 361

I’m glad such a high number of people use our automatic email feature. Since day 1 of Bitzbox I wanted this feature on the website and a few years ago I finally managed to found some working code for it. A couple of other sellers on the Internet have followed suit with this feature which I think is great.

How Often Should We Restock?

A few boxes daily? – 303
A lot of boxes weekly? – 732
A really lot of boxes monthly? – 164

question_graph_4

For so long I was restocking a few boxes worth of stuff here and there on a semi daily basis. Now I’ve moved onto a weekly format, restocking regular GW items usually on a Monday afternoon. From my point of view this is my preferred way to restock and I’m glad the majority of customers agree.

Would You Like To See More GW Items?

Yes – 278
No – 899

Even though there is quite a high number of No results here, the people who have said yes have all given very similar results when it came to what GW sets they would like to see on the website. A lot of it is Fantasy stuff, such as Dwarves, Wood Elf and High Elf kits that we don’t stock and larger kits from Fantasy. I can happily confirm that I will be adding a lot more Fantasy kits over the next few weeks so be sure to look out for them. Some people have requested very large 40k kits such as baneblades, knights and stompas. I just can’t see myself ever stretching to these larger items anytime soon.

Would You Like To See More Forgeworld?

Yes – 864
No – 338

This is a pretty resounding yes. A lot of Warhammer Forge items and Horus Heresy Legion specific sets were requested so I’m sure within the next few months you’ll see them appear for sale.

Would You Like To See More 3rd Party Bits?

Yes – 629
No – 505

Would You Like To See Other Game Systems?

Yes – 396
No – 788

A lot of people have commented that they just want to see more variety. I think I have wrongly assumed over the years that people visit the site knowing exactly what they want to purchase whereas in reality a lot of people just browse until they find something that catches their eye and gives them an awesome conversion idea. The people who visit the website in this way have said that more variety is never a bad thing so I will keep this in mind.

Would You Like To See More Modelling/Gaming?

Yes – 765
No – 440

A section of the website that is pretty quiet at the moment. I will eventually add a lot more items here and restock the ones we have. I may try and look for a wholesale supplier of items such as plasticard so I can offer these at a very low price.

About Bitzbox 163 Articles
Bitzbox are the UK's leading supplier for plastic and resin bits from Games Workshop and Forgeworld.

482 Comments

  1. As a point have you considered updating your logo. It’s an integral part of your business image and to be honest it’s a little 1990s word art chip shop.

    • I would love to see a 1990 word art chip shop logo as I don’t really get the reference. To answer your question, it is something I think will happen in the distant future but a new logo would have to be a huge improvement over the current one.

  2. I?¦ve been exploring for a little for any high-quality articles or weblog posts in this kind of area . Exploring in Yahoo I at last stumbled upon this site. Studying this information So i?¦m satisfied to show that I’ve an incredibly just right uncanny feeling I found out exactly what I needed. I so much surely will make sure to do not disregard this site and give it a glance regularly.

  3. Please let me know if you’re looking for a writer for your weblog. You have some really good articles and I believe I would be a good asset. If you ever want to take some of the load off, I’d love to write some material for your blog in exchange for a link back to mine. Please shoot me an e-mail if interested. Many thanks!

  4. I think this is among the most important information for me. And i’m glad reading your article. But want to remark on few general things, The site style is great, the articles is really nice : D. Good job, cheers

  5. It is truly a great and helpful piece of information. I am happy that you just shared this useful info with us. Please keep us informed like this. Thanks for sharing.

  6. An impressive share, I just given this onto a colleague who was doing a little analysis on this. And he in fact bought me breakfast because I found it for him.. smile. So let me reword that: Thnx for the treat! But yeah Thnkx for spending the time to discuss this, I feel strongly about it and love reading more on this topic. If possible, as you become expertise, would you mind updating your blog with more details? It is highly helpful for me. Big thumb up for this blog post!

  7. Thank you for sharing superb informations. Your website is very cool. I am impressed by the details that you?¦ve on this blog. It reveals how nicely you perceive this subject. Bookmarked this website page, will come back for extra articles. You, my friend, ROCK! I found just the info I already searched everywhere and simply couldn’t come across. What a perfect website.

  8. Hmm it seems like your site ate my first comment (it was super long) so I guess I’ll just sum it up what I wrote and say, I’m thoroughly enjoying your blog. I too am an aspiring blog writer but I’m still new to everything. Do you have any points for rookie blog writers? I’d genuinely appreciate it.

  9. I precisely wanted to say thanks all over again. I do not know the things I would’ve followed without those tactics discussed by you relating to that question. It became the challenging problem for me, however , understanding the very specialized technique you treated that took me to jump for joy. Now i’m thankful for this information and thus believe you recognize what a powerful job you’re undertaking instructing many people through your web site. Most probably you haven’t got to know any of us.

  10. An attention-grabbing discussion is value comment. I feel that you should write more on this topic, it may not be a taboo topic however usually people are not sufficient to talk on such topics. To the next. Cheers

  11. I discovered your blog site on google and check a few of your early posts. Continue to keep up the very good operate. I just additional up your RSS feed to my MSN News Reader. Seeking forward to reading more from you later on!…

  12. You could definitely see your skills in the paintings you write. The world hopes for more passionate writers such as you who aren at afraid to mention how they believe. All the time follow your heart.

  13. Good info and straight to the point. I don’t know if this is actually the best place to ask but do you guys have any thoughts on where to get some professional writers? Thx 🙂

  14. Fantastic beat ! I would like to apprentice while you amend your web site, how could i subscribe for a blog web site? The account aided me a acceptable deal. I had been tiny bit acquainted of this your broadcast provided bright clear idea

  15. Most of what you articulate happens to be supprisingly accurate and that makes me ponder the reason why I had not looked at this in this light before. This article truly did switch the light on for me personally as far as this particular issue goes. However there is actually one factor I am not necessarily too comfy with so whilst I attempt to reconcile that with the actual central theme of the point, permit me observe what the rest of your visitors have to say.Very well done.

  16. Usually I don at read article on blogs, but I wish to say that this write-up very forced me to try and do it! Your writing style has been amazed me. Thanks, quite nice article.

  17. Hi there, just became alert to your blog through Google, and found that it’s really informative. I’m going to watch out for brussels. I will be grateful if you continue this in future. Many people will be benefited from your writing. Cheers!

  18. This blog is definitely rather handy since I’m at the moment creating an internet floral website – although I am only starting out therefore it’s really fairly small, nothing like this site. Can link to a few of the posts here as they are quite. Thanks much. Zoey Olsen

  19. This very blog is definitely entertaining additionally amusing. I have discovered a lot of helpful tips out of this source. I ad love to visit it every once in a while. Thanks!

  20. I simply couldn’t depart your web site prior to suggesting that I actually enjoyed the standard info a person provide to your visitors? Is going to be back frequently in order to inspect new posts

  21. Your style is really unique in comparison to other people I have read stuff from. I appreciate you for posting when you ave got the opportunity, Guess I all just book mark this page.

  22. I’а†ve read a few good stuff here. Definitely worth bookmarking for revisiting. I wonder how so much attempt you put to make the sort of great informative website.

  23. Abnormal this post is totaly unrelated to what I was searching google for, nevertheless it was indexed on the first page. I suppose your doing one thing proper if Google likes you sufficient to position you at the first page of a non similar search.

  24. Thanks for sharing excellent informations. Your web site is very cool. I am impressed by the details that you¦ve on this site. It reveals how nicely you understand this subject. Bookmarked this website page, will come back for more articles. You, my pal, ROCK! I found just the information I already searched everywhere and simply couldn’t come across. What an ideal web-site.

  25. I was curious if you ever thought of changing the structure of your site? Its very well written; I love what youve got to say. But maybe you could a little more in the way of content so people could connect with it better. Youve got an awful lot of text for only having 1 or 2 pictures. Maybe you could space it out better?

  26. Great post. I used to be checking constantly this blog and I’m inspired! Very helpful information particularly the last section I maintain such info a lot. I was looking for this certain info for a long time. Thanks and best of luck.

  27. I will immediately snatch your rss feed as I can not to find your e-mail subscription link or newsletter service. Do you ave any? Please allow me recognize in order that I could subscribe. Thanks.

  28. That’s a very good feedback. I’m curious to think what type of impact this would have globally? There are times when things like this begin to have global expansion and frustration. I’ll check back to see what you have to say.

  29. I like the valuable information you provide in your articles. I’ll bookmark your blog and check again here regularly. I’m quite certain I’ll learn lots of new stuff right here! Good luck for the next!

  30. Good day! I know this is kinda off topic however , I’d figured I’d ask. Would you be interested in trading links or maybe guest writing a blog post or vice-versa? My site addresses a lot of the same subjects as yours and I feel we could greatly benefit from each other. If you are interested feel free to send me an email. I look forward to hearing from you! Great blog by the way!

  31. naturally like your web-site however you have to take a look at the spelling on several of your posts. Several of them are rife with spelling problems and I in finding it very troublesome to inform the reality nevertheless I?¦ll surely come back again.

  32. Greetings from Idaho! I’m bored to tears at work so I decided to check out your site on my iphone during lunch break. I enjoy the knowledge you present here and can’t wait to take a look when I get home. I’m surprised at how quick your blog loaded on my cell phone .. I’m not even using WIFI, just 3G .. Anyways, fantastic site!

  33. Hello there! I know this is kind of off topic but I was wondering if you knew where I could locate a captcha plugin for my comment form? I’m using the same blog platform as yours and I’m having trouble finding one? Thanks a lot!

  34. I wish to get across my gratitude for your kindness supporting individuals who really need guidance on in this subject matter. Your personal dedication to getting the message across became quite practical and has frequently enabled men and women much like me to reach their endeavors. Your amazing interesting guideline signifies a great deal to me and much more to my office colleagues. Thank you; from each one of us.

  35. Thanks, I’ve recently been searching for information about this subject for a while and yours is the greatest I’ve discovered so far. But, what concerning the conclusion? Are you certain concerning the source?

  36. It’s a shame you don’t have a donate button! I’d without a doubt donate to this excellent blog! I suppose for now i’ll settle for bookmarking and adding your RSS feed to my Google account. I look forward to new updates and will talk about this blog with my Facebook group. Chat soon!

  37. I was just looking for this information for some time. After six hours of continuous Googleing, finally I got it in your website. I wonder what’s the lack of Google strategy that do not rank this type of informative sites in top of the list. Generally the top sites are full of garbage.

  38. Unquestionably imagine that which you stated. Your favorite reason seemed to be on the web the simplest thing to bear in mind of. I say to you, I definitely get annoyed even as other folks think about worries that they plainly do not realize about. You controlled to hit the nail upon the top and also defined out the entire thing with no need side-effects , people could take a signal. Will likely be back to get more. Thank you

  39. Usually I don at learn article on blogs, but I wish to say that this write-up very compelled me to take a look at and do it! Your writing taste has been surprised me. Thanks, very nice post.

  40. Hiya very nice site!! Man .. Beautiful .. Superb .. I’ll bookmark your website and take the feeds additionally…I’m happy to search out so many useful info here within the publish, we need work out more strategies in this regard, thank you for sharing. . . . . .

  41. Thank you for some other informative web site. The place else may just I get that kind of information written in such a perfect manner? I have a challenge that I am just now running on, and I have been at the glance out for such information.

  42. I like the valuable info you provide in your articles. I will bookmark your blog and check again here regularly. I’m quite certain I’ll learn plenty of new stuff right here! Good luck for the next!

  43. Good V I should certainly pronounce, impressed with your web site. I had no trouble navigating through all tabs as well as related info ended up being truly simple to do to access. I recently found what I hoped for before you know it at all. Quite unusual. Is likely to appreciate it for those who add forums or something, website theme . a tones way for your customer to communicate. Excellent task..

  44. Nice blog here! Additionally your website loads up very fast! What web host are you the usage of? Can I get your associate link to your host? I want my website loaded up as fast as yours lol

  45. This awesome blog is definitely interesting and also amusing. I have picked up a bunch of helpful stuff out of this blog. I ad love to come back again soon. Thanks a bunch!

  46. What’s Happening i am new to this, I stumbled upon this I have discovered It positively helpful and it has aided me out loads. I hope to contribute & aid other customers like its helped me. Great job.

  47. Thankx so much for this! I havent been this thrilled by a post for a long period of time! Youve got it, whatever that means in blogging. Anyway, You are certainly someone that has something to say that people need to hear. Keep up the good job. Keep on inspiring the people!

  48. Wow, awesome blog layout! How long have you been blogging for? you made blogging look easy. The overall look of your site is magnificent, let alone the content!

  49. What i do not realize is in reality how you’re now not actually much more neatly-preferred than you might be now. You’re so intelligent. You realize thus considerably in terms of this topic, produced me personally consider it from so many varied angles. Its like women and men don’t seem to be interested until it is one thing to accomplish with Woman gaga! Your personal stuffs outstanding. Always maintain it up!

  50. Can I simply say what a relief to seek out someone who actually knows what theyre talking about on the internet. You definitely know easy methods to convey a problem to mild and make it important. More individuals have to learn this and perceive this aspect of the story. I cant imagine youre no more well-liked because you positively have the gift.

  51. Hey there! I just wanted to ask if you ever have any problems with hackers? My last blog (wordpress) was hacked and I ended up losing many months of hard work due to no backup. Do you have any methods to protect against hackers?

  52. Wow! This could be one particular of the most useful blogs We have ever arrive across on this subject. Actually Wonderful. I am also an expert in this topic so I can understand your effort.

  53. Usually I do not learn article on blogs, but I wish to say that this write-up very pressured me to check out and do so! Your writing taste has been amazed me. Thank you, very great article.

  54. Thank you, I have just been searching for info about this subject for ages and yours is the greatest I have discovered so far. But, what about the conclusion? Are you sure about the source?

  55. I?аАТ’аЂа†ll right away snatch your rss feed as I can at find your email subscription link or e-newsletter service. Do you ave any? Please allow me recognize so that I may just subscribe. Thanks.

  56. I think other website proprietors should take this website as an model, very clean and wonderful user genial style and design, as well as the content. You are an expert in this topic!

  57. Thank you for another wonderful article. Where else could anyone get that kind of info in such a perfect way of writing? I have a presentation next week, and I am on the look for such info.

  58. certainly like your web site however you need to take a look at the spelling on several of your posts. Several of them are rife with spelling problems and I to find it very bothersome to inform the truth on the other hand I’ll surely come again again.

  59. Woman of Alien Ideal work you might have completed, this website is absolutely interesting with fantastic details. Time is God as way of retaining everything from happening directly.

  60. Hi there, just became alert to your blog through Google, and found that it’s really informative. I am gonna watch out for brussels. I’ll appreciate if you continue this in future. A lot of people will be benefited from your writing. Cheers!

  61. After examine just a few of the blog posts in your website now, and I truly like your approach of blogging. I bookmarked it to my bookmark web site listing and might be checking again soon. Pls check out my website online as well and let me know what you think.

  62. I have been exploring for a bit for any high quality articles or blog posts on this kind of area . Exploring in Yahoo I at last stumbled upon this site. Reading this info So i’m happy to convey that I’ve an incredibly good uncanny feeling I discovered just what I needed. I most certainly will make sure to don’t forget this site and give it a look regularly.

  63. Nice read, I just passed this onto a friend who was doing a little research on that. And he just bought me lunch because I found it for him smile Therefore let me rephrase that: Thanks for lunch!

  64. 「 生蛇 」( 醫學名稱是 『帶狀疱疹』Shingles ) 是由水痘病毒引起的疾病。水痘癒合後,病毒在神經細胞潛伏多年,日後隨時重新激活後導致的帶狀皮疹,就是「 生蛇 」。因此,凡感染過水痘的人,都有機會「 生蛇 」。病發時,身體某一部位會感到內疼或劇痛,通常是臉或背部及腰部的一側;這時由於病毒從脊髓處沿其中華一條神經擴散到身體以及去到連接的皮膚表面,形成紅疹及小水疱。帶狀疱疹疫苗Zostavax康栢苗 (蛇針)能助減低「 生蛇 」的機會,有效預防: 「 生蛇 」( 帶狀疱疹 ) 成效高達 70% 「 生蛇 」的後遺神經痛:即使紅疹痊癒,神經痛還可以持續數月或數年。年紀越大,持續有後遺 神經痛風險越高 「 生蛇 」引起的急性及長期痛症 不適用人士: 曾對疫苗成分包括明膠( Gelatin ) 及紐奧黴 ( Neomycin ) 有過敏性休克反應的人士 有原發及繼發性免疫系統問題的病患者,或正服用抑鬱免疫系統藥物(如高劑量膽固醇)的病人 患有肺結核,正發病及未經治療人士 孕婦

  65. I simply could not depart your site prior to suggesting that I actually loved the usual information a person supply on your visitors? Is gonna be back often in order to inspect new posts.

  66. I’m really enjoying the design and layout of your site. It’s a very easy on the eyes which makes it much more pleasant for me to come here and visit more often. Did you hire out a developer to create your theme? Exceptional work!

  67. I was recommended this web site by my cousin. I am not sure whether this post is written by him as no one else know such detailed about my trouble. You are amazing! Thanks!

  68. Awsome post and to the purpose. I not extremely apprehend if this is often really the most effective place to raise however do you guys have any thoughts on where to employ several professional writers? Thank you!

  69. Wow, amazing blog layout! How long have you been blogging for? you made blogging look easy. The overall look of your website is wonderful, let alone the content!. Thanks For Your article about sex.

  70. I’ve been browsing on-line more than three hours today, yet I by no means found any fascinating article like yours. It is beautiful value sufficient for me. In my opinion, if all web owners and bloggers made excellent content as you probably did, the internet might be a lot more helpful than ever before.

  71. Thanks a whole lot for sharing this with all of us you essentially know what you will be speaking about! Bookmarked. Kindly also visit my web page =). We could have a link exchange contract among us!

  72. Hey are using WordPress for your blog platform? I’m new to the blog world but I’m trying to get started and create my own. Do you require any html coding expertise to make your own blog? Any help would be greatly appreciated!

Leave a Reply

Your email address will not be published.


*